Shipping & returns

Delivery

All orders will be sent tracked with priority delivery. A tracking number for your delivery will be sent by email upon dispatch of your order. We aim to dispatch all orders placed before 16:00 PM local time on the same working day. Exceptions include orders made on weekends (Friday-Sunday) or bank holidays. All orders made on Saturday-Sunday and bank holidays will be dispatched on the next working day.

SHIPPING ZONES

NL

Netherlands

EUR1

Austria, Belgium, Denmark (ex. Faroe Island and Greenland), Finland, France, Germany, Italy (ex. San Marino and Vatican City), Luxembourg, Poland, Portugal, Spain (ex. Balearic Islands and Canary Islands), Sweden.

EUR2

Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Gibraltar, Greece, Greenland, Hungary, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldavia, Monaco, Montenegro, Norway, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Ukraine, Vatican City, United Kingdom.

Rest of the world

All other countries not mentioned under NL, EUR1 and EUR2.

SHIPPING RATES

Shipping rates will be automatically calculated based on your location and the weight and/or dimensions of the parcel.

DELIVERY TIME

NL: Next day delivery (if ordered before 16.00H)
EUR1/EUR2: 3-9 days
Rest of the World: up to 15 days (ex. Custom delays).

Customs clearance can significantly delay the delivery of orders outside EU. Such delays are not reflected in our estimated shipping times and are beyond our control.

CARRIERS

We exclusively ship with PostNL and DHL for fast and reliable delivery.

PostNL tracking
www.postnl.nl
www.internationalparceltracking.com

DHL tracking
www.dhlparcel.nl/en

CUSTOMS

There is no import/export duty on goods shipped within the EU. All goods shipped to EU countries already have the relevant VAT included.
Shipments sent outside the European Union are sold exclusive of VAT and may be subject to import duties and taxes, once the parcel reaches your country.
Additional charges for customs clearance must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. We are unable to refund any taxes and import duties regardless of the circumstances.

Please contact your local customs office for an estimate of any additional fees and transit time.

RETURNS

We want you to be happy with your purchase and enjoy your shopping with Archivio85. Whether you are not happy with your purchase, or just changed your mind, please contact us and we’ll sort it out. Although we are easy on returns, please see our full return policy below.
You have the right to cancel or return your purchase within 14 days from the day of delivery and receive a full refund in respect of all goods purchased except perishable items, digital items and customized items. After cancellation, you have another 14 days to return your product. To cancel, please contact us by email at [email protected] and attach a completed return form. You can download our return form HERE.

Goods must be returned in their original condition with all tags attached. If any returned item does not have the original tags attached, shows signs of use or unreasonable handling or is otherwise not in its original condition, we cannot re-sell the item for the same price. In those circumstances, we treat the goods as second hand and we are entitled to deduct the reduction in value of the goods from the refund otherwise due to you.

Repack the item as securely as possible and send it to:

Archivio85
A-weg 25
9581AL Musselkanaal
The Netherlands

All returns sent by post are at your own cost and risk. Make sure you obtain proof of postage from the Post Office as we are not responsible for items that are lost in transit or damaged on their way back to us. Returns from outside the EU must be declared as "Returned goods", if not, the parcel will be refused and returned.
Your refund will normally be processed within 2 working days of receiving your return, but it may take slightly longer to appear on your bank statement.

Refund payments will be made using the same payment method you used to make the initial purchase.
We will refund the cost of the item, plus the original postage costs or delivery charges. These terms do not affect your legal or statutory rights and are subject to your right of cancellation.

PAYPAL REFUNDED RETURNS

Paypal refunds your return shipping costs to Archivio85 for orders paid with Paypal.
This is a Paypal service and may not apply to your order.
Please click the banner below to see terms and conditions.

If you have any questions regarding delivery or returns, do not hesitate to contact us.